This course builds the key skills needed for success in airport retail. Participants learn customer service, sales strategies, and inventory management, with modules on international shoppers, duty-free products, and the unique airport environment. Practical exercises and real-world scenarios ensure graduates are ready to deliver smooth, efficient shopping experiences and excel in retail roles across airports. The programme offers a solid foundation for career growth, making it ideal for those seeking a dynamic and rewarding future in airport retail.
- Teacher: Fabio Bernardini
- Teacher: Roberta Coletta
- Teacher: Erika Giannini
- Teacher: Erika Giannini
- Teacher: Chris Madden
- Teacher: Marco Passoni
- Teacher: Vittoria Passoni
- Teacher: Andrew Vinogradov