Indian Excellence Academy - COMING SOON

COMING SOON – This expert-led e-learning course helps frontline airport retail teams deliver outstanding service to Indian travellers. It covers cultural values, communication styles, family and group travel habits, service expectations, and strategies for handling sensitive situations. Through theory, scenarios, and video simulations, participants gain confidence in engaging respectfully and personally. Graduates will be able to anticipate needs, adapt with agility, and build lasting trust, making the Indian Excellence Academy essential for raising service standards.